Cancellation Policy

Order Cancellation Policy

  • Orders via the Shop App
    Once your order is placed through the Shop App, it cannot be canceled. Please review your items and details carefully before completing checkout.
  • Orders placed directly on our store
    You may request to cancel your order within 3 hours of purchase. After this period, the order will already be in processing, and we will not be able to stop fulfillment or shipping.

For cancellations within the eligible time window, please email us at support@phoneshells.com