Shipping Policy

A. Domestic Shipping Services

Shipping Method Applied to Items Shipping Fee
Standard Shipping Phone Cases $6.87

B. International Shipping Services

Shipping Method Applied to Items Shipping Fee
International Standard Shipping Phone Cases $8.73

C. Processing & Shipping Time

Processing Time:
Orders are typically processed within 1-3 business days. Processing may take longer during holidays or peak seasons, so we kindly ask for your patience.

Shipping Time:

  • Standard Shipping: Estimated delivery within 5-10 business days.
  • International Standard Shipping: Estimated delivery within 10-30 business days.
    Delivery times may vary due to customs clearance and holidays.

Note:
The estimated arrival date of your package is calculated as Processing Time + Shipping Time.

Order Tracking:
A tracking code for your order will be sent to your email within 1-5 business days after the order has been shipped.

D. Cancellation Policy

Order Cancellation Policy

  • Orders via the Shop App
    Once your order is placed through the Shop App, it cannot be canceled. Please review your items and details carefully before completing checkout.
  • Orders placed directly on our store
    You may request to cancel your order within 3 hours of purchase. After this period, the order will already be in processing, and we will not be able to stop fulfillment or shipping.

For cancellations within the eligible time window, please email us at support@phoneshells.com