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FAQs
What is your Cancellation Policy?
What is your Cancellation Policy?
How about the Processing time & Shipping time?
How about the Processing time & Shipping time?
Processing time: 1-3 business days - may take longer during holidays, so please be patient.
Shipping time:
- Standard Shipping: 5-10 business days - may take longer during holidays, so please be patient.
- International Standard Shipping: 10-30 business days - may take longer during holidays, so please be patient.
The estimated arrival date of your package = Processing Time + Shipping Time.
Can I receive a tracking number for my order?
Can I receive a tracking number for my order?
The tracking code for your order will be sent to your email within 1-5 business days after the order has been shipped.
How to contact us?
How to contact us?
You can reach us through multiple channels:
- Live Chat: Available directly on our website for quick support.
- Social Media: Connect with us on Facebook, Instagram, and TikTok for updates and assistance.
- Email: Send us a message at support@phoneshells.com, and we’ll get back to you as soon as possible.
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Contact Form: Fill out our Contact Form and our team will respond to your inquiry promptly.
We’re here to help and ensure you have the best experience with PhoneShells!